Client Questionnaire - Summary of Customer Satisfaction Survey
% Scores below (as at June 2007)
Clients overall satisfaction with level of service 96%
Did we give you information which was easy to understand 94%
Helpful & Friendly Staff 98%
Knowledgeable Staff 96%
Keeping Clients Up to Date 94%
Our Listening Ability 96%
We offerered Fair Treatment 96%
Would recommend us to others 94%
Testimonials
We have offices at 73 Church Street, Lancaster, LA1 1ET and 35a Stricklandgate, Kendal, Cumbria LA9 4LT. Waterside House, Bridge Approach, Barrow-In-Furness, Cumbria LA14 2HE. We can see you at any office to suit your requirements.
The firms recent expansion into Kendal and Barrow allows us to offer our high level of service face to face in the Kendal and South Lakeland area.
Offices at: Lancaster, Kendal & Barrow-in-Furness
Telephone: 0800 919 231
